In addition to this, you need to know more about it.
The LV3D company represented by Mr Karl-Emerik Robert ( See legal notices ) registered in the Angoulême trade register which can be reached by the contact form or by email ( lv3dcontact@gmail.com ). On the one hand, And the natural or legal person purchasing the company's products or services, Hereinafter, "the Buyer", or "the Customer" On the other hand, It has been stated and agreed what follows :
Preamble:
In addition to this, you need to know more about it.
The Seller is a publisher of products and services of consumables and 3D printers exclusively for consumers, marketed through its websites (www.lv 3dofficiel.fr) or (www.lv3d.fr). The list and description of the goods and services offered by the Company can be consulted on the aforementioned sites.
Article 1: object
In addition to this, you need to know more about it.
These General Conditions of Sale determine the rights and obligations of the parties within the framework of the online sale of Products offered by the Seller.
Article 2: General provisions
In addition to this, you need to know more about it.
These General Conditions of Sale (GTC) apply to all sales of Products, made through the Company's websites, which are an integral part of the Contract between the Buyer and the Seller. The Seller reserves the right to modify these conditions at any time by publishing a new version on its website. The GTC then applicable are those in force on the date of payment (or the first payment in the event of multiple payments) for the order. These T & Cs can be viewed on the Company's website at the following address: http://www.lv3dofficiel.fr/cgv . The Company also ensures that their acceptance is clear and unreserved by setting up a checkbox and a validation click. The Customer declares to have read all of these General Conditions of Sale, and where applicable the Special Conditions of Sale related to a product or a service, and to accept them without restriction or reservation. The Customer acknowledges that he has received the advice and information necessary to ensure that the offer meets his needs. The Customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he is committed. Unless proven otherwise, the information recorded by the Company constitutes proof of all transactions.
Article 2: Price
In addition to this, you need to know more about it.
The prices of the products sold through the Internet sites are indicated in Euros excluding taxes and precisely determined on the product description pages. They are also indicated in euros all taxes included (VAT + any other taxes) on the product order page, and excluding specific shipping costs. For all products shipped outside the European Union and / or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the Seller. They will be the responsibility of the buyer and are his responsibility (declarations, payment to the competent authorities, etc.). The Seller therefore invites the buyer to obtain information on these aspects from the corresponding local authorities. The Company reserves the right to modify its prices at any time for the future. The telecommunication costs necessary for access to the Company's websites are the responsibility of the Customer. If applicable, also the delivery costs.
Article 2.1: Price - example of an illegal clause
In addition to this, you need to know more about it.
The Company reserves the right to change the prices at any time of products purchased on subscriptions by the consumer.
Article 3: Conclusion of the contract online
In addition to this, you need to know more about it.
The Customer must follow a series of steps specific to each Product offered by the Seller in order to be able to place his order. However, the steps described below are systematic:? Information on the essential characteristics of the Product; ? Choice of the Product, if applicable of its options and indication of the essential customer data (identification, address, etc.); ? Acceptance of these General Conditions of Sale. ? Verification of the elements of the order and, if necessary, correction of errors. ? Follow-up of instructions for payment, and payment for products. ? Product delivery. The Customer will then receive confirmation by email of payment for the order, as well as an acknowledgment of receipt of the order confirming it. He will receive a copy (.pdf) of these general conditions of sale. For the products delivered, this delivery will be made to the address indicated by the Customer. For the purposes of successful completion of the order, and in accordance with article 1316-1 of the Civil Code, the Customer undertakes to provide his true identification elements. The Seller reserves the right to refuse the order, for example for any abnormal request, made in bad faith or for any legitimate reason.
Article 4: Products and services
In addition to this, you need to know more about it.
The essential characteristics of the goods, services and their respective prices are made available to the buyer on the company's websites. The customer certifies having received a detail of the delivery costs as well as the terms of payment, delivery and execution of the contract. The Seller undertakes to honor the Customer's order within the limit of stocks of available Products only. Otherwise, the Seller informs the Customer. This contractual information is presented in detail and in French. In accordance with French law, they are the subject of a summary and a confirmation during the validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. The period of validity of the offer of the Products as well as their prices is specified on the Company's websites, as well as the minimum duration of the contracts offered when these relate to a continuous or periodic supply of products or services. Unless there are specific conditions, the rights granted hereunder are granted only to the natural person signing the order (or the person holding the email address communicated). In accordance with the legal provisions regarding compliance and hidden defects, the Seller reimburses or exchanges defective products or products that do not correspond to the order.
Article 5: Retention of title clause
In addition to this, you need to know more about it.
The products remain the property of the Company until full payment of the price.
Article 6: Terms of delivery
In addition to this, you need to know more about it.
The products are delivered to the delivery address that was indicated when ordering and the time indicated. This time does not take into account the time taken to prepare the order. In the event of late delivery, the Customer has the option of terminating the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. The Seller then refunds the product and the “one way” costs under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of a local call from a landline) indicated in the order confirmation email in order to follow up on the order. The Seller reminds that when the Customer takes physical possession of the products, the risk of loss or damage to the products is transferred to him. It is the Customer's responsibility to notify the carrier of any reservations about the product delivered.
Article 7: Availability and presentation
In addition to this, you need to know more about it.
Orders will be processed within the limits of our available stocks or subject to stocks available from our suppliers. If an item is unavailable for a period exceeding 5 working days, you will be immediately notified of the foreseeable delivery times and the order for this item may be canceled on request. The Customer may then request a credit for the amount of the item or its refund.
Article 8: payment
In addition to this, you need to know more about it.
Payment is due immediately upon ordering, including for pre-ordered products. The Customer can make the payment by payment card or bank check. Cards issued by banks domiciled outside France must be international bank cards (Mastercard or Visa). Secure online payment by bank card is made by our payment provider. The information transmitted is encrypted according to the rules of the art and cannot be read during transport on the Paypal network. Once the payment has been initiated by the Customer, the transaction is immediately debited after verification of the information. In accordance with article L. 132-2 of the Monetary and Financial Code, the commitment to pay given by card is irrevocable. By providing his banking information during the sale, the Customer authorizes the Seller to debit his card for the amount relating to the price indicated. The Customer confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. In the event of an error, or in the event that it is impossible to debit the card, the Sale is immediately terminated automatically and the order canceled.
Article 9: withdrawal period
In addition to this, you need to know more about it.
In accordance with article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen clear days to exercise his right of withdrawal without having to justify reasons or pay penalties, with the exception of , where applicable, return costs ”. "The period mentioned in the previous paragraph runs from the receipt for the goods or the acceptance of the offer for the provision of services". In the event of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed, the return costs remain the responsibility of the Customer. Product returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) so that they can be re-marketed in new condition; if possible, they should be accompanied by a copy of the proof of purchase.
Article 10: Guarantees
In addition to this, you need to know more about it.
In accordance with the law, the Seller assumes two guarantees: of conformity and relating to hidden defects of the products. The Seller reimburses the buyer or exchanges products that are apparently defective or do not correspond to the order made. The Seller reminds that the consumer: - has a period of 2 years from the delivery of the good to act with the Seller - that he can choose between replacement and repair of the good subject to the conditions provided for by the art. apparently defective or not corresponding - that it is exempted from providing proof of the existence of the lack of conformity of the good during the six months following the delivery of the good. - that, except second-hand goods, this period will be extended to 24 months from March 18, 2016 - that the consumer can also assert the guarantee against hidden defects of the thing sold within the meaning of article 1641 of the civil code and, in this case, he can choose between the resolution of the sale or a reduction of the sale price (provisions of articles 1644 of the Civil Code).
Article 11: Amicable settlement of disputes (Complaints)
Under Article L. 612-1 of the Consumer Code “Every consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable termination of the dispute between him and a professional. "
Disputes falling within the scope of Article L. 612-1 of the Consumer Code are disputes defined in Article L. 611-1 of the Consumer Code, namely disputes of a contractual nature, relating to on the execution of a contract of sale or supply of services, between a consumer and a professional. The text covers national disputes and cross-border disputes.
For any difficulty or complaint, we invite you to contact us beforehand or to contact our after-sales service:
In addition to this, you need to know more about it.
LV3D
112 avenue de Varsovie, 16000 Angoulême
Phone number: 07.66.87.53.03
Email: lv3dcontact@gmail.com
In addition to this, you need to know more about it.
Online sales :
In addition to this, you need to know more about it.
An online dispute resolution platform is at your disposal: https://www.mediation-vivons-mieux-ensemble.fr/
In the year following your request to our services, in application of article R. 616-1 of the Consumer Code, you can have your request examined by a mediator whose contact details will be found below, knowing that A dispute can only be examined, with some exceptions, by a single mediator: https://www.mediation-vivons-mieux-ensemble.fr/
In addition to this, you need to know more about it.
Cross-border disputes:
In addition to this, you need to know more about it.
European Consumer Center France: European Consumer Center France Indigo number 0 820 200 999.
(0.09 EUR / min)
-By phone: (0049) 7851.991.48.0 By fax: (0049) 7851.991.48.11
-By email: info@cec-zev.eu.eu
-By mail: Bahnhofsplatz 3, 77694 Kehl - GERMANY
-Website: http://www.europe-consommateurs.eu
You can, at your own expense, be assisted by counsel.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
In addition to this, you need to know more about it.
Article 12: Intellectual property rights
In addition to this, you need to know more about it.
Trademarks, domain names, products, software, images, videos, texts or more generally any information subject to intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these GTC. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
Article 13: Force majeure
In addition to this, you need to know more about it.
The performance of the seller's obligations at the end of the present contract is suspended in the event of the occurrence of a fortuitous event or force majeure which would prevent its performance. The seller will notify the customer of the occurrence of such an event as soon as possible.
Article 14: Nullity and modification of the contract
In addition to this, you need to know more about it.
If one of the stipulations of this contract were canceled, this nullity would not entail the nullity of the other stipulations which will remain in force between the parties. Any contractual modification is only valid after a written agreement signed by the parties.
Article 15: Protection of personal data
In addition to this, you need to know more about it.
In accordance with the Data Protection Act of January 6, 1978, you have the rights to query, access, modify, oppose and rectify your personal data. By adhering to these general conditions of sale, you agree that we collect and use this data for the performance of this contract. By entering your email address on one of the sites in our network, you will receive emails containing information and promotional offers concerning products published by the Company and its partners. You can unsubscribe at any time. All you have to do is click on the link at the end of our emails or contact the data controller (the Company) by RAR letter. We carry out attendance monitoring on all of our sites. For this, we use tools such as Google Analytics.
Article 16: applicable law
In addition to this, you need to know more about it.
All the clauses appearing in these general conditions of sale, as well as all the purchase and sale operations referred to therein, will be subject to French law.